How many times do we go into a storefront and see the good old-fashioned suggestion/feedback box near the counter? If you’re like me, you might actually wonder if people ever take the time to fill out the card and drop it in the box. Nevertheless, customer feedback is often what prompts business owners to make changes to their product(s) or even launch new ones. So if you’re looking for ways to collect feedback from your customers consider adding a customer feedback web application to your site.

Check out this article for 9 Web Apps for Gathering Customer Feedback